Trelago Apartments

I’ve lived in this apartment complex since June and every night when I arrive home from work there is no parking. I have to drive around the entire complex to find parking there have been nights where I have to park in the future residents parking I’ve had to park in the handicap parking, I’ve had to park in the loading zone, or on the other side of the complex and walk 10 mins. Just received a citation for parking in a handicap spot because there were zero parking spots in my complex. Beware you will not be able to find parking if you live here. I have contacted the leasing office in the past about the parking situation because it’s not safe to be walking 10 mins to get to your apartment late at night. Good luck because there is nothing they can do. Will add photos when I get home tonight and cannot find parking again. You pay over $2000 for this apartment and can’t even find parking. They do not care, poor attitudes, will not offer compensation for the lack there of, of parking. Something as simple and somewhere to park your car. There are tons of cars that do not have stickers every night. Attached are pictures of every single parking spot filled from the club house, down 3 different buildings. So it’s not just about having a parking spot “right in front” of your apartment rather than having to walk 10 Mins from the complete opposite side to the other. Ample parking should be ample for everyone when everyone is home…

My roommates and I moved into Trelago this month and we cannot say enough great things about the complex and our leasing agent, Jose! Jose has made the whole process extremely easy and pleasant! We had AC issues and Jose had maintenance at our apartment within the hour. I feel so comfortable at Trelago and you are certain to be in good hands with Jose!

I lived at this apartment complex back in 2019 and I just moved back in earlier this month. It was great in 2019 and now it's even better! Jose took me on my tour and was very knowledgeable and friendly throughout the experience. I had toured several properties that day and nothing came even close to the experience at Town Trelago. Upon moving in, I had a couple of hiccups with my unit but as soon as I notified Jose of the issue, he jumped into action was able to remedy the situation within 48 hours. Jose not only listened to my concerns, he took it personally and saw the situation through to the end, following up with me several times throughout the experience. He went above and beyond for me and I'm extremely grateful. I would also like to note that maintenance is on top of their game here! Rodney and Chris helped me take care of a few concerns in my unit and they were friendly and brought smiles on their faces. They helped me with my concerns right away and didn't make me feel like a bother, which is rare nowadays! I would definitely recommend checking this place out if you're looking for a new apartment to call home.

What I really like in this apartment - it's spacious and design is good. Calm area and there would be Trader Joes or another decent grocery (I hope, cause the building looks good). Management is the best, I like communicate with Jose and Jennifer - super helpful and friendly. Maintenance is very helpful: Cris helped me with a huge package to deliver to my apartment. Cons - I'm still experiencing bad smell from I guess tons of chemicals which was used to clean the apartment before we moved in. I cleaned the floor 10 times with water (no jokes) cause it was sticky and my heels was dirty as hell but it didn't help me. And the weird smell is still exist (idk from the floor or from the washing machine area). So I wish the cleaning team would be changed, cause this is the worst cleaning on my opinion.

I recently renewed my lease for a 2nd year and I cannot say enough great things about Jose, Jennifer, and the entire team at Trelago. Throughout our time living here, they have always provided above and beyond customer service. Such great service that I referred both of my brothers to move to Trelago and they’re loving it. I’ve dealt with a lot of property managers in the past that are difficult to work with but this team is far from that. Not only do they take pride in their work, they make you feel like family. Thanks for being awesome!